ONLINE ORDERING FAQ
DELIVERY ORDERS
All deliveries are fulfilled by DoorDash.
Wait times to prepare your order are accurate and can range from 20-90 minutes. All of our chicken is hand-breaded & made with love. We are NOT fast food. ​
​
Please be sure to tip your courier on the app when you order. It is difficult to get couriers to accept orders that do not include tips. If you do not include a tip, your order may be delayed or canceled if Caviar/DoorDash can't find anyone to pick up your order.
​
IMPORTANT: We NEVER cancel delivery orders unless there is an unforeseen emergency in the restaurant. If so, we will contact you. If your order has been canceled, it has been done so by DoorDash/Caviar most likely due to a lack of couriers. Please contact support.
​
MORE IMPORTANT: If DoorDash cancels your order, PLEASE contact us so that we can help get you your order if we have already prepared it. DoorDash does not allow us to see customer contact info, so PLEASE contact us via text so that we can help! 215-789-7878.
​
Please contact support directly through the Caviar or Door Dash app for issues regarding your order.
​​
PICK-UP ORDERS
Wait time is displayed on the following page under our name. All of our chicken is hand-breaded & made with love. We are NOT fast food. Wait times are accurate and can range from 20-90 minutes. Please check the information button (i) on the ordering page for the current wait time.
​
Please note that the pick-up time on your confirmation is accurate. We can not cancel or refund orders that are being prepared.
​
Please check your email confirmation for your assigned pick-up time.
Please be on time to pick up your order.
Please pick-up at our take-out window on the Wildey Street side.​
Tips added to orders are distributed to the Love & Honey staff.
BROWSE MENU &
ORDER DELIVERY
WEDNESDAY - FRIDAY 11AM - 8PM
SATURDAY - SUNDAY 10AM - 8PM
CLOSED MONDAY & TUESDAY