We’re now accepting resumes for the General Manager position at our upcoming Bryn Mawr, PA location.

1111 Lancaster Ave., Bryn Mawr, PA 19010

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Anticipated start date: immediately.

At Love & Honey Fried Chicken™, we’re not just running restaurants — we’re building a brand that’s rooted in quality, hospitality, and heart. We’re looking for a General Manager who thrives in high-pressure environments, leads with purpose, and understands what it takes to open and operate a chef-driven restaurant at the highest standard.

This is a demanding, high-accountability role for a proven leader. Opening a new restaurant is an intense, all-hands-on-deck experience — and we need a leader who’s 100% committed, focused, and ready to be fully immersed in the process from day one. Success in this role requires resilience, adaptability, and a hands-on approach.

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Key Responsibilities — Leadership & Culture

• Build, train, and retrain outstanding hourly teams that understand and execute our standards flawlessly.

• Maintain a culture of accountability, respect, and excellence — where every shift feels like a team effort.

• Serve as the bridge between ownership, corporate leadership, and the in-store team to keep communication strong and consistent.

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Key Responsibilities — Operations & Management

• Oversee all aspects of day-to-day operations, including prep, service, and closing.

• Drive performance in key areas: sales growth, labor management, cost control, and guest satisfaction.

• Manage hiring, onboarding, scheduling, payroll, and vendor relations.

• Ensure the restaurant meets or exceeds all health, safety, and cleanliness standards.

• Step into any role — kitchen, counter, or expo — when needed to maintain operational excellence.

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Key Responsibilities — Training & Development

• Develop and implement systems to train, coach, and empower staff to perform at their best.

• Reinforce brand standards daily and hold team members accountable for consistency.

• Identify opportunities for performance improvement and provide hands-on coaching in real time.

Key Responsibilities — Opening New Locations

• Preferred: Prior experience opening new restaurants or managing openings in a multi-unit environment.

• Lead the pre-opening process, including staff hiring and training, systems setup, and opening-week execution.

• Manage long hours and the demands of an intense launch period with professionalism and energy.

• Partner closely with ownership and corporate during soft openings and the transition to steady-state operations.

Key Responsibilities — Reporting & Financial Accountability

The General Manager reports directly to the franchise owners and plays a critical role in maintaining transparency, accuracy, and communication between the restaurant and ownership. This includes providing regular business updates, monitoring key performance indicators, and proactively identifying opportunities for improvement.

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• Communicate consistently with franchise ownership regarding store performance, staffing, and operational updates.

• Analyze daily, weekly, and monthly sales data to identify trends, challenges, and growth opportunities.

• Manage and report on prime costs — including COGS, food cost, and labor cost — ensuring all are maintained within brand standards.

• Review and interpret P&L statements to make data-driven decisions that optimize profitability and efficiency.

• Oversee inventory management and ordering with the Kitchen Manager to minimize waste and maintain proper stock levels.

• Provide timely and accurate updates on staffing, training progress, and guest feedback.

• Collaborate with ownership to develop and execute sales-building initiatives, cost-control measures, and local marketing efforts.

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Qualifications

• Minimum 2+ years of experience in a management role within a fast-casual or full-service restaurant.

• Experience opening new restaurants strongly preferred.

• Proven ability to lead, motivate, and retain high-performing teams in a fast-paced environment.

• Strong understanding of restaurant operations, cost controls, scheduling, and inventory management.

• Proficiency in POS systems (Toast preferred), Microsoft Office, and scheduling platforms.

• ServSafe Manager Certification required.

• Must be available as needed during the pre-opening, opening, and post-opening phases.

• Excellent communication, problem-solving, and decision-making skills.

Why Join Us

• Be part of a growing, chef-driven brand with a loyal following and national momentum.

• Competitive salary and performance-based bonuses.

• Career growth opportunities within an expanding franchise system.

• A culture that values hard work, humor, and heart in equal measure.                                                                                          

Compensation & Benefits

• ​Competitive Salary Based on Experience

• Paid Time Off / Sick Time

• Employee Discount

• Paid Training​